Crucial Conversations® for Mastering Dialogue

Need Adivce

The Standard in Effective Communication

Backed by 30 years of social science, Crucial Conversations skills represent the standard in effective communication and the marker of high performance individuals and organizations.

WHAT YOU’LL LEARN

The course teaches nine powerful skills for working through disagreement to achieve better results.

GET UNSTUCK

Identify problems contributing to poor results and broken relationships.

MASTER MY STORIES

Keep composure when feeling angry or defensive and identify what stories you may be telling yourself.

START WITH HEART

Be clear with yourself and others about what you really want.

STATE MY PATH

Share strong opinions without shutting down others’ viewpoints.

MAKE IT SAFE

Create safety so you can talk with almost anyone about almost anything.

LEARN TO LOOK

Spot the warning signs that indicate safety and dialogue are at risk.

SEEK MUTUAL PURPOSE

Find common ground even when it seems impossible.

EXPLORE OTHERS’ PAHTS

Listen and respond effectively to other people’s concerns and feedback.

MOVE TO ACTION

Turn each Crucial Conversation into a course of action that leads to better outcomes.

“Crucial Conversations for Mastering Dialogue is one of the most powerful and useful tools I have ever used.”

— Mike Miller Director of Business Billing, AT&T

WATCH COURSE VIDEO

LEARNING FORMATS

ON-DEMAND
(AVAILABLE IN ENGLISH ONLY)

Learn at your own
pace online.

VIRTUAL

Join one of our facilitators online.

IN PERSON

Attend a classroom Course.

 

 

BASED ON THE BESTSELLER

Get your copy of the New York Times bestseller
and business classic that has revolutionized
interpersonal success for millions of people worldwide.

 

 

Status

Unlimited tickets

3 Has Sold

Back
to top